The Art & Craft Company

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The Art & Craft Company is an Irish art supply retailer and online store selling fine art materials, craft supplies, hobby products, and educational resources to schools, artists, and crafters.

Ennis, County Clare, Ireland
artandcraft.ie

About The Art & Craft Company

The Art & Craft Company is an Irish art supply retailer based in Ennis, County Clare, serving artists, hobbyists, schools, and community groups across Ireland and beyond. Through its store and website (artandcraft.ie), it offers a wide range of fine art materials, kids’ craft supplies, school classroom resources, hobby products, and educational kits. Customers commonly purchase items such as paints, canvases, sketchbooks, paper, glue, modelling materials, classroom packs, and seasonal craft sets, with orders shipped nationwide and, in many cases, across the EU.

A charge from “The Art & Craft Company,” “ART & CRAFT CO ENNIS,” or “ARTANDCRAFT.IE” on your bank or card statement typically relates to a purchase made in their Ennis store or via their online shop. Most charges are one‑time payments for art or craft supplies, but you might also see repeat charges if you place multiple orders, if your school or organisation has regular scheduled orders, or if back‑ordered items are billed separately when dispatched. You might also see temporary “pending” or small verification holds when you first place an order or update your payment details; these are authorizations by your bank and usually drop off within a few days.

If you’re unsure about a charge, start by checking your email for order confirmations or invoices from artandcraft.ie and reviewing recent purchases by you or family members who may share the card. Log into your account on artandcraft.ie (if you created one) to view order history, downloadable invoices, and current order status. For unresolved questions, use the contact details on their website—typically a contact form, support email, or shop phone number—and provide your name, approximate transaction date, and the exact amount charged so they can quickly locate your order. If you suspect fraud or a card compromise and the merchant cannot match the transaction to an order, contact your bank or card issuer promptly to report and dispute the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Art & Craft Company.

  1. ART AND CRAFT COMPANY CLARE IRL

Frequently Asked Questions

Why do I see a charge from The Art & Craft Company or ARTANDCRAFT.IE on my statement?

This charge usually corresponds to a purchase of art, craft, or school supplies made in their Ennis store or through their online shop at artandcraft.ie. The amount should match the order total including VAT and any delivery charges. Check your recent online orders and receipts, as well as purchases made by family members who may have used your card for school or craft projects.

Does The Art & Craft Company have subscriptions or recurring payments?

The Art & Craft Company primarily processes one‑time payments for individual orders and does not widely advertise consumer subscription plans like monthly craft boxes. However, schools, clubs, or organisations that place regular orders may see repeated charges over time that reflect separate shipments or standing ordering arrangements agreed directly with the company. If you see a repeating pattern you don’t recognise, contact them with the transaction dates so they can confirm whether these are linked to your account or organisation.

What are common amounts for charges from The Art & Craft Company?

Charges can vary widely depending on what you purchase—for example, small craft items or classroom supplies may result in modest charges, while bulk school orders or fine art materials can be higher‑value transactions. It’s common for the charged amount to include VAT and shipping, so it may be slightly higher than the product subtotal shown in your cart. You can compare the exact charge on your statement with the total on your order confirmation from artandcraft.ie or your in‑store receipt.

Why is there a pending or duplicate Art & Craft Company charge on my card?

When you place an order, your bank may first show a temporary authorization hold to confirm your card is valid, which can look like a second or pending charge. The final captured amount is processed when your order is confirmed or dispatched, and the earlier pending hold is normally removed automatically within a few business days. If a pending amount does not fall off after your bank’s usual timeframe, contact both your bank and The Art & Craft Company with the transaction details so they can help investigate.

How can I get a copy of my receipt or invoice from The Art & Craft Company?

If you ordered online, log into your account at artandcraft.ie and check your order history; most orders include downloadable invoices or order confirmations that match the amount on your statement. You should also find a copy of your receipt in the confirmation email sent at the time of purchase. For in‑store purchases or if you can’t find your documentation, contact the company through the details on their website and provide the date, amount, and last four digits of your card so they can try to retrieve a copy.

How do I cancel or change an order I placed with The Art & Craft Company?

Because The Art & Craft Company processes and ships orders quickly, cancellation or changes are only possible before your order has been picked and dispatched. If you realise there’s an issue, contact them immediately using the phone number or contact form listed on artandcraft.ie and include your order number. If the order has already shipped, you may need to follow their returns procedure once it arrives, subject to their returns policy and any exclusions for used or custom items.

What is The Art & Craft Company’s refund or returns policy if I don’t recognise this charge or no longer want the items?

For legitimate orders, The Art & Craft Company generally allows returns of unopened, resaleable products within a defined period, though some items (such as custom‑cut materials, special orders, or used products) may not be returnable—full details are provided on artandcraft.ie. Refunds are typically issued back to the original payment method once returned goods are received and inspected. If you genuinely don’t recognise the charge and the merchant cannot link it to an order in your name, notify your bank or card provider to discuss a possible dispute or card cancellation.

How can I contact The Art & Craft Company about a charge on my statement?

Visit artandcraft.ie and navigate to the Contact or Customer Service section to find their current phone number, email address, and/or contact form. When you reach out, include your full name, the exact amount and date of the charge, and any order number or reference you may have from email receipts. Providing a screenshot of the transaction (with sensitive card details hidden) can also help their team quickly locate and explain the charge.

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