The Shoe Kings

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The Shoe Kings is an Australian chain of mall kiosks offering shoe repairs, leather refurbishment, key cutting, engraving, and related accessories and giftware services.

Perth, Western Australia, Australia
shoekings.com.au

About The Shoe Kings

The Shoe Kings is an Australian retail and service chain based in Perth, Western Australia, operating primarily as mall kiosks and small in‑centre workshops. They specialise in shoe repairs (such as heel and sole replacements, stitching, and stretching), leather refurbishment for bags, belts and wallets, key cutting, basic watch services (like battery replacement), engraving, and related accessories and giftware. Many locations also sell care products such as polishes, waterproofing sprays, laces, insoles, and small leather goods, making them a one‑stop shop for footwear and everyday accessory maintenance.

A charge from “THE SHOE KINGS,” “SHOE KINGS PERTH,” or a similar descriptor on your bank statement is usually linked to an in‑person purchase or service at one of their kiosks. This can include shoe or bag repairs, key cutting, engraving on gifts or nameplates, watch batteries, or the purchase of accessories and care products. Most transactions are one‑off payments made via EFTPOS, debit, or credit card; in some cases, you may see a partial deposit taken on the day you drop an item off, with the balance charged when you collect it. Occasionally, a small temporary authorisation may appear if the payment terminal verifies your card, which should drop off automatically within a few days.

If you don’t immediately recognise a Shoe Kings charge, start by thinking back to any recent visits to a shopping centre kiosk for shoe or bag repairs, key cutting, engraving, or a watch battery. Check any paper receipts they may have given you, and look through your email or SMS for collection reminders, repair tickets, or payment confirmations. To query or confirm a charge, visit shoekings.com.au to find contact details for your nearest kiosk, or reach out via the website’s contact options with the date, amount, and last four digits of the card used so staff can look it up. Common issues—such as duplicate taps, confusion between a deposit and final payment, or unclear bank descriptors—can usually be resolved quickly once the specific store and transaction are identified.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Shoe Kings.

  1. The Shoe Kings Group Perth AUS

Frequently Asked Questions

Why do I see a charge from THE SHOE KINGS on my bank statement?

This charge is typically from an in‑person transaction at a Shoe Kings kiosk for services like shoe or bag repairs, key cutting, engraving, watch battery replacement, or the purchase of shoe care accessories. Think back to any recent visit to a shopping centre kiosk where you may have left shoes or a bag for repair, had keys cut, or bought polish, laces, or insoles. If someone else in your household uses your card, check whether they had any of these services done around the date of the charge.

What are typical amounts I might be charged by The Shoe Kings?

Charges from The Shoe Kings vary depending on the service and complexity of the work. Simple key cutting or basic accessories are usually at the lower end (often a small, single‑digit or low double‑digit amount), while more involved shoe or leather repairs, multiple keys, or custom engraving jobs can be higher. If you dropped off items for repair, your total may reflect multiple services (for example, resoling plus stitching and a care product) combined into one payment.

Can The Shoe Kings charge me on a recurring or subscription basis?

The Shoe Kings operates as a traditional retail and service business and does not typically offer subscription or recurring billing plans. Almost all payments are one‑time charges made at the kiosk when you purchase products or pay for repairs and services. If you see more than one Shoe Kings charge in a short period, it usually means you visited multiple times or had separate jobs (such as additional keys or follow‑up repairs) processed individually.

Why did The Shoe Kings charge me twice or for two similar amounts on the same day?

Two similar charges on the same day most often happen when a transaction appears to fail at the terminal and is re‑attempted, or when you pay a deposit first and the remainder on collection. In many cases, one of the amounts is an authorisation that will automatically reverse within a few business days. If both charges settle and you believe one is in error, contact the specific kiosk or use the details at shoekings.com.au with your receipt or statement screenshot so they can review and process an adjustment if applicable.

How do I get a copy of my receipt or job ticket from The Shoe Kings?

Receipts are usually printed at the kiosk at the time of payment, and repair jobs are often tagged with a physical ticket or docket. If you’ve misplaced your receipt, note the date, approximate time, location (shopping centre), and exact amount from your bank statement, then contact that Shoe Kings location directly. Staff can normally look up recent transactions on their point‑of‑sale system and confirm what was done, and in many cases they can issue a copy or written confirmation of the work.

How can I question a charge, request a refund, or resolve a billing issue with The Shoe Kings?

Start by contacting the specific Shoe Kings kiosk where you made the purchase, as refunds or adjustments must usually be handled by the store that processed the transaction. Bring or send your bank statement (with sensitive details obscured), any receipts, and the items or keys involved so they can verify the work and discuss solutions. If you can’t remember which kiosk you used, visit shoekings.com.au and use the contact options to describe the charge (date, amount, and card type); they can help direct your query to the right location or advise on next steps.

Does The Shoe Kings place temporary authorisation holds on my card?

In some cases, especially with contactless or chip transactions, the payment processor may place a temporary authorisation hold before the final amount settles. This can look like a small or duplicate charge while the payment is being confirmed by your bank. These holds should automatically drop off within a few days and will not result in you being charged twice; if a pending amount remains for longer than expected, contact your bank and then follow up with The Shoe Kings if needed.

Can I cancel work I’ve booked with The Shoe Kings and get my money back?

Whether you can cancel and receive a refund depends on how far along the job is and the individual kiosk’s policy. If work has not yet started, they may be able to cancel the job or convert your payment to store credit; once materials have been used or the repair is complete, refunds are less likely but they may still work with you to resolve quality or satisfaction issues. Contact the store listed on your job ticket or use shoekings.com.au to find their details, and have your receipt or docket number handy when you call or visit.

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