About Tilt
Tilt is a fintech company (formerly Empower Finance) that provides short-term cash advances, unsecured credit cards, and lines of credit designed for consumers with limited, rebuilding, or non‑traditional credit histories. Rather than relying solely on FICO scores, Tilt evaluates real-time cash flow data from linked bank accounts, along with other alternative data, to determine eligibility and limits. Through its mobile app and tilt.com, customers can typically access $10–$400 cash advances, revolving lines of credit, and credit cards issued in partnership with banks such as WebBank and FinWise Bank, positioned as a more flexible alternative to traditional payday loans and subprime credit cards. ([tilt.com](https://tilt.com/about-us?utm_source=openai))
A charge from Tilt on a bank or card statement usually reflects one of three things: (1) repayment of a Tilt Cash Advance that was deposited to your linked bank account, (2) subscription fees for the Tilt app (after a 14‑day trial, an auto‑recurring monthly fee—commonly $8—is charged unless cancelled), or (3) payments, fees, or interest associated with a Tilt Line of Credit or Tilt Credit Card. Depending on the product and funding option chosen, you may also see small fees for instant delivery of cash advances. These transactions are typically processed as electronic debits from the checking account you linked in the Tilt app, or as card transactions if you are using a Tilt credit card. ([tilt.com](https://tilt.com/blog/need-250-cash-advance?utm_source=openai))
To verify or resolve a Tilt charge, customers should first open the Tilt app or log in at tilt.com and review their recent cash advances, subscription billing, and repayment schedule, making sure the transaction date and amount match what appears on the bank statement. If something looks off—such as a duplicate debit, an unexpected subscription fee after cancellation, or a repayment taken earlier than expected—Tilt advises contacting support via in‑app chat, phone, or email at help@tilt.com to investigate and, if appropriate, request a refund or fee reversal (for example, in some cases they will reimburse overdraft fees caused by their debits). You can also adjust or revoke repayment authorizations as outlined in Tilt’s terms and Cash Advance Repayment Authorization, and your bank can assist with disputing unauthorized ACH debits if you believe your account has been charged in error. ([tilt.com](https://tilt.com/blog/what-is-a-cash-advance?utm_source=openai))