Tippy

Financial Services90% confidence

Tippy is a financial technology company that provides a digital tipping platform for salons, spas, and other service-based businesses, enabling customers to leave cashless tips via kiosks, QR codes, links, and NFC.

Fort Lauderdale, Florida, United States
meettippy.com
Owned by DirectTIPS LLC

About Tippy

Tippy is a U.S.-based fintech company that specializes in digital tipping solutions for service industries such as salons, spas, med spas, fitness, auto shops, and hospitality. Its platform includes in-salon kiosks, POS integrations, and mobile and QR/NFC-based tools like TippyGo that let customers tip service professionals using credit/debit cards, Apple Pay, or Google Pay, with instant or next‑business‑day deposits to the worker’s digital wallet or bank account.([meettippy.com](https://www.meettippy.com/?utm_source=openai))

A charge labeled “Tippygo” (or variations like “SQ *TIPPYGO”) on a card statement typically represents a digital tip processed through Tippy’s TippyGo product, often following a visit to a salon, spa, or other service provider where you scanned a QR code or used a tablet to leave a gratuity. In many cases, the main service charge (for the haircut, massage, etc.) appears as one transaction from the business itself, and the tip appears as a separate Tippy/TippyGo transaction processed through a payment processor such as Square.([legalclarity.org](https://legalclarity.org/sq-tippy-charge-what-it-is-and-how-to-dispute-it/?utm_source=openai))

If you have questions about a Tippygo charge, first review recent visits to salons, spas, groomers, fitness studios, or similar service businesses and check any email or SMS receipts you received at the time of payment. You can also contact the business you visited, as they will often be able to look up the related Tippy transaction. For further help, Tippy provides online support and a help center, and you can reach their Success Team via phone, email, or web chat. If you still don’t recognize the charge after confirming with the merchant and Tippy support, you should contact your card issuer to dispute the transaction and request a chargeback investigation.([meettippy.com](https://www.meettippy.com/contact-us/?utm_source=openai))

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Tippy.

  1. Tippy
  2. Tippygo

Frequently Asked Questions

What is a “Tippygo” charge on my credit or debit card?

A “Tippygo” charge is usually a digital gratuity processed through Tippy’s TippyGo product after you tipped a service professional (for example at a salon, spa, or similar business) using a QR code, link, or tablet. The main service (haircut, massage, etc.) is often billed as a separate transaction from the business itself, while the tip portion appears as a Tippy/TippyGo charge, sometimes with a payment-processor prefix such as “SQ *”.([legalclarity.org](https://legalclarity.org/sq-tippy-charge-what-it-is-and-how-to-dispute-it/?utm_source=openai))

Why did I get two separate charges, one from the salon and another from Tippygo?

Many businesses using Tippy process the service amount through their own POS and the gratuity separately through Tippy’s platform. This can result in two line items on your statement: one from the business for services rendered and another from Tippy (often labeled Tippy, TippyGo, or SQ *TIPPY) for the tip you authorized. This separation helps the business streamline tip accounting and direct funds quickly to staff.([legalclarity.org](https://legalclarity.org/sq-tippy-charge-what-it-is-and-how-to-dispute-it/?utm_source=openai))

What typical amounts do Tippygo charges appear for?

Tippygo charges generally match the tip amount you selected on a kiosk, QR-code page, or mobile link—commonly small values like $5, $10, or a percentage of your service total. If you see a Tippygo amount, compare it to the tip you recall adding at checkout; it should align with the gratuity options or custom amount you chose when completing payment.([branchapp.com](https://branchapp.com/case-studies/tippy?utm_source=openai))

Can Tippy or Tippygo place temporary authorization holds on my card?

Like other card-based payment systems, it’s possible for a small temporary authorization to appear while a transaction is being verified by the underlying payment processor, but Tippy transactions are generally captured as final charges for the tip amount you approved. Any authorization hold that does not settle should automatically fall off within a few business days; if it lingers or looks incorrect, contact your card issuer and, if needed, Tippy support.([helpcenter.meettippy.com](https://helpcenter.meettippy.com/en/articles/10706368-ach-tip-deposits?utm_source=openai))

How do I get a receipt or see details for a Tippygo transaction?

When you tip via Tippy or TippyGo, you may be offered an email or SMS receipt at checkout. Start by searching your email or messages using the visit date and business name. If you can’t find it, reach out to the business you visited—they can often access the Tippy dashboard and pull up transaction details. Tippy’s website also provides contact options and a help center where their Success Team can assist with transaction lookups once you provide the date, amount, and last four digits of your card.([meettippy.com](https://www.meettippy.com/contact-us/?utm_source=openai))

How can I dispute or question a Tippygo charge I don’t recognize?

First, verify whether anyone with access to your card recently visited a salon, spa, or similar business that uses Tippy, and compare the charge amount to any tips left. If you still don’t recognize it, contact the business to ask whether they use Tippy and to confirm the transaction. You can also reach out to Tippy’s support team using the contact information on meettippy.com. If the charge appears fraudulent or cannot be verified, promptly contact your bank or card issuer to dispute the transaction and request a chargeback.([meettippy.com](https://www.meettippy.com/contact-us/?utm_source=openai))

Does Tippygo involve any subscriptions or recurring fees to my card?

For typical consumers, Tippy and TippyGo process individual tip payments on a per‑transaction basis rather than as ongoing subscriptions, so you should only see charges when you actively authorize a gratuity. Salon or business owners using Tippy may have subscription or service agreements with Tippy on the business side, but these are billed to the merchant, not to guests’ cards. If you see repeated unexpected Tippygo charges, review your recent service visits and contact your card issuer and Tippy support.([seriousbusiness.net](https://www.seriousbusiness.net/blogs/instant-gratification-infinite-potential-meet-our-sponsor-tippy?utm_source=openai))

How can I contact Tippy about a Tippygo charge on my statement?

You can contact Tippy through the “Contact us” page on meettippy.com, which lists their help center, a toll‑free phone number, email address, and live chat option. Provide the charge date, amount, and last four digits of your card so their Success Team can investigate and help you confirm which business and service professional received the tip.([meettippy.com](https://www.meettippy.com/contact-us/?utm_source=openai))

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