Today Duty Free is the main duty-free retail concept at Amsterdam Airport Schiphol, offering perfumes, cosmetics, liquor, confectionery and other travel retail products to passengers after security.
Owned by Lagardère Travel Retail and Royal Schiphol Group (joint venture)
About Today Duty Free
Today Duty Free is Amsterdam Airport Schiphol’s main duty‑free retail concept, operated in partnership with Lagardère Travel Retail. The flagship 1,500 m² store in Lounge 1 and additional shops on the B, D and E piers are located after security and serve departing passengers, primarily those travelling within Europe. Today Duty Free offers a wide selection of perfumes, cosmetics, liquor, wine, champagne, confectionery, tobacco and popular travel‑retail gift items from leading international and local Dutch brands, typically at prices around 25% lower than regular Dutch high‑street retailers. Stores feature clear product zones, tasting bars, self‑checkout options and staffed checkouts with trained beauty advisors and brand ambassadors to provide personal service.([schiphol.nl](https://www.schiphol.nl/en/at-schiphol/shop/shops/today-duty-free?utm_source=openai))
A Today Duty Free charge on your bank or card statement usually indicates an in‑store purchase you made at Amsterdam Airport Schiphol after passing security, shown in euros (EUR) and sometimes labelled with “SCHIPHOL NL” or a specific pier or lounge reference. Common scenarios include last‑minute duty‑free purchases such as perfume, cosmetics, liquor or chocolates, multi‑item gift bundles, or promotional discounts that change the final total at the till. You may also see separate charges if you split payments across multiple cards, added items at self‑checkout, or if your bank converted the amount from euros to your home currency. In some cases, a temporary authorization hold may appear when your card is first swiped or inserted, with the final posted amount settling later at the confirmed purchase total.
If you are unsure about a Today Duty Free charge, first match the date and amount to your travel through Amsterdam Airport Schiphol and check any paper receipt or emailed invoice you received at the till. Because Today Duty Free operates inside Schiphol, purchase records and lost‑receipt enquiries are handled via Schiphol’s retail customer service; you can start by visiting schiphol.nl, navigating to the “At Schiphol” → “Shop” section, and using the listed contact options or airport contact form to request support.([schiphol.nl](https://www.schiphol.nl/en/at-schiphol/shop/shops/today-duty-free?utm_source=openai)) Provide as much detail as possible (date and approximate time of flight, card type and last four digits, and purchase description) so they can look up the transaction. For billing disputes or suspected fraud, also contact your card issuer promptly to review the transaction, initiate a formal dispute if needed, and request a new card if you do not recognize any travel or spending in Schiphol around that date.
Bank Statement Variations
2 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Today Duty Free.
Why do I see a Today Duty Free charge from Schiphol on my statement?
Today Duty Free operates the main duty‑free shops after security at Amsterdam Airport Schiphol. A charge with a description such as “TODAY DUTY FREE SCHIPHOL NL” usually reflects an in‑store purchase you made while travelling, for example perfumes, cosmetics, liquor or chocolates bought in Lounge 1 or on the B, D or E piers. The transaction is processed in euros (EUR), and your bank then converts it to your home currency, which can make the final amount look different from what you recall at the till.([schiphol.nl](https://www.schiphol.nl/en/at-schiphol/shop/shops/today-duty-free?utm_source=openai))
What are typical purchase amounts at Today Duty Free?
Today Duty Free sells individual items and gift sets that can range from small confectionery purchases around €5–€20 to premium spirits and luxury beauty products that can easily exceed €50–€150 per item, depending on brand and size. Because perfumes, cosmetics and alcohol are on average about 25% cheaper than regular Dutch retail prices, travellers often buy multiple products or multi‑buy promotions, so it’s common to see totals such as €40–€80 for mixed gifts, or €100+ for larger liquor or beauty purchases.([trbusiness.com](https://www.trbusiness.com/regional-news/europe/schiphol-launches-new-retail-concept-today-duty-free-in-lounge-1/267500?utm_source=openai))
Can Today Duty Free place temporary authorization holds on my card?
Yes. Like most large retailers, Today Duty Free’s payment terminals may place a temporary authorization hold when your card is first inserted or tapped, especially for high‑value purchases or if the transaction briefly goes offline. This can show up as a pending or duplicate charge on your online banking, but only the final, completed purchase amount should post to your account once the transaction settles. If a pending hold does not disappear within a few business days, contact your card issuer first and then Schiphol customer service with the transaction details.([schiphol.nl](https://www.schiphol.nl/en/at-schiphol/shop/shops/today-duty-free?utm_source=openai))
Does Today Duty Free run subscriptions or recurring charges?
No. Today Duty Free is a traditional airport retail concept and does not sell memberships or subscription services that bill you monthly. Any Today Duty Free transaction should be a one‑time, point‑of‑sale charge tied to a specific date you were at Amsterdam Airport Schiphol. If you see multiple unfamiliar Today Duty Free charges, contact your bank immediately to report potential misuse and then reach out to Schiphol’s retail customer service with your travel details to investigate.([schiphol.nl](https://www.schiphol.nl/en/at-schiphol/shop/shops/today-duty-free?utm_source=openai))
How can I get a receipt or purchase details for a Today Duty Free charge?
If you no longer have your printed receipt, gather the exact date of travel, approximate time of purchase, the shop location if you remember (Lounge 1, B‑pier, D‑pier or E‑pier), and the last four digits of the card used. Then visit schiphol.nl and use the “At Schiphol” → “Shop” section and general contact options (such as the online contact form or customer service phone line) to request help locating your transaction.([schiphol.nl](https://www.schiphol.nl/en/at-schiphol/shop/shops/today-duty-free?utm_source=openai)) Make sure to state that the transaction was at a Today Duty Free store so they can route your enquiry to the correct retail partner.
How do I request a refund or resolve a problem with my Today Duty Free purchase?
For issues such as damaged goods, incorrect items, or overcharging, it’s easiest to speak to staff at a Today Duty Free store immediately if you are still at the airport; they can usually exchange items or correct billing on the spot, subject to their in‑store policies. If you have already left Schiphol, contact the airport’s customer service via schiphol.nl with your receipt, photos of the product (if relevant), and a clear explanation of the issue so they can coordinate with Lagardère Travel Retail, the operator of Today Duty Free, on a possible refund or replacement.([news.schiphol.com](https://news.schiphol.com/schiphol-launches-new-retail-concept-and-opens-largest-ever-shop/?utm_source=openai)) Your card issuer can also help if you need to dispute a charge and cannot resolve it directly with the merchant.
Can I cancel or change a Today Duty Free purchase after I’ve left the airport?
Today Duty Free purchases are standard retail sales made in an airside environment, and there is generally no ongoing service or subscription to cancel once your flight has departed. Changes, returns or cancellations after leaving the airport are handled case‑by‑case and may be limited due to customs and security rules on duty‑free goods. Your best option is to contact Schiphol customer service promptly with your receipt and purchase details; they can advise whether a remote refund or other solution is possible in your situation.([schiphol.nl](https://www.schiphol.nl/en/at-schiphol/shop/shops/today-duty-free?utm_source=openai))
Why is the Today Duty Free amount on my statement different from what I remember paying?
The final amount on your bank or credit‑card statement can vary from what you recall due to currency conversion, dynamic currency conversion (DCC) choices at the till, or your bank’s foreign transaction fees. Today Duty Free charges purchases in euros; if you chose to be billed in your home currency at the terminal or if your card issuer added fees, the total shown later in your statement may be slightly higher than the base euro price.([schiphol.nl](https://www.schiphol.nl/en/at-schiphol/shop/shops/today-duty-free?utm_source=openai)) Check your receipt to see whether you selected payment in EUR or in your home currency and review your bank’s fee schedule for international transactions.
How can I contact someone about a Today Duty Free charge I don’t recognize?
Start by confirming that you or an additional cardholder travelled through Amsterdam Airport Schiphol on or near the transaction date. If you still don’t recognize the charge, call the customer-service number on the back of your card to report it and, if needed, block the card. In parallel, go to schiphol.nl and use the airport’s general contact channels (contact form, phone, or social media support) to describe the issue, including the date, amount, currency, and statement descriptor mentioning Today Duty Free, so they can investigate their internal transaction logs.([schiphol.nl](https://www.schiphol.nl/en/at-schiphol/shop/shops/today-duty-free?utm_source=openai))