Trilegiant Corporation

Financial Services90% confidence

Trilegiant Corporation is a membership-services company that administers credit monitoring and identity-theft protection programs, as well as other subscription benefits, often branded through banks and card issuers.

Stamford, Connecticut, United States
trilegiant.com
Owned by Tenerity, Inc.

About Trilegiant Corporation

Trilegiant Corporation is a U.S.-based membership and customer-engagement services provider headquartered in Stamford, Connecticut. It operates a portfolio of subscription programs—such as credit monitoring, identity-theft protection (often labeled as “ID Protection” or “IDPROT”), and other membership benefits—frequently marketed in partnership with major banks and financial institutions. Brands and services like PrivacyGuard and IdentitySecure are administered by Trilegiant, which provides consumers with credit report access, alerts, identity-theft assistance, and related protections.([identitysecure.com](https://www.identitysecure.com/contact-us.html?utm_source=openai))

A charge with a descriptor such as “TLG*IDPROT37501320AUG 877-8168243 CT” almost always refers to an identity-protection or credit-monitoring membership administered by Trilegiant, sometimes branded under a bank name (for example, legacy Wells Fargo identity protection programs). These charges are typically recurring monthly membership fees, trial-to-paid conversions, or renewals of an existing protection plan, and the 877-816-8243 number is commonly associated with customer service for this ID protection membership.([chargeonmycard.com](https://chargeonmycard.com/wf-tlg-idprot-t-charge/?utm_source=openai))

If you don’t recognize the charge, first check whether you or another authorized user on the account enrolled in an identity-protection service through your bank, a mail offer, or an online signup. You can usually find details (program name, billing amount, and terms) in the original enrollment email or welcome letter from your bank or from Trilegiant. To resolve questions, call the customer service number shown in the descriptor (commonly 877‑816‑8243) or the number on the back of your card, ask for details about the underlying membership, and request cancellation and refunds if the service is no longer desired or you believe the enrollment was unauthorized. Also consider placing a fraud alert or credit freeze with the major credit bureaus if you suspect identity theft rather than just an unwanted subscription.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Trilegiant Corporation.

  1. TLG*IDPROT37501320AUG 877-8168243 CT

Frequently Asked Questions

What is the TLG*IDPROT 877-816-8243 charge on my card?

The TLG*IDPROT 877-816-8243 charge usually represents a recurring identity-theft protection or credit-monitoring membership administered by Trilegiant Corporation, often branded through a bank or lender (for example, a legacy Wells Fargo identity protection program). It typically bills monthly until you cancel.([chargeonmycard.com](https://chargeonmycard.com/wf-tlg-idprot-t-charge/?utm_source=openai))

What services are included in the Trilegiant identity protection (IDPROT) membership?

A typical Trilegiant-administered ID protection membership includes credit report and score access, ongoing credit-bureau monitoring for new activity, alerts of potential fraud, and assistance if your identity is compromised. Some variants may also include lost-wallet assistance or identity-theft insurance, depending on the specific program you enrolled in (e.g., IdentitySecure or a bank-branded plan).([identitysecure.com](https://www.identitysecure.com/contact-us.html?utm_source=openai))

How much does the TLG*IDPROT membership usually cost each month?

Pricing varies by program and by the bank that marketed it, but many TLG*IDPROT identity-protection memberships historically bill in the range of roughly $10–$20 per month, sometimes after a free or low-cost trial. To confirm the exact amount and billing cycle on your account, review your recent statements and call the customer service number listed with the charge.([chargeonmycard.com](https://chargeonmycard.com/wf-tlg-idprot-t-charge/?utm_source=openai))

How can I cancel my Trilegiant identity protection (TLG*IDPROT) membership?

To cancel, call the toll-free customer service number that appears in the descriptor (commonly 877‑816‑8243) or contact the bank or card issuer that enrolled you and ask them to cancel the associated Trilegiant identity-protection program. Request an email or mailed confirmation of cancellation and verify that no additional TLG*IDPROT charges appear on future statements.([chargeonmycard.com](https://chargeonmycard.com/wf-tlg-idprot-t-charge/?utm_source=openai))

Can I get a refund for TLG*IDPROT charges I didn’t authorize or don’t want?

If you believe you were enrolled without clear consent or you no longer want the service, contact Trilegiant (via the phone number in the descriptor) and your bank to request cancellation and ask about refunds for recent charges. Trilegiant and its related entities have previously provided restitution in regulatory settlements over enrollment practices, so it is worth clearly stating that you did not knowingly agree to ongoing billing and asking for a courtesy or remedial refund.([law.alaska.gov](https://law.alaska.gov/pdf/press/121206-chase-trilegiant-release.pdf?utm_source=openai))

Why did I get a TLG*IDPROT charge even though I only signed up for a free trial?

Many Trilegiant programs are marketed with a free or low-cost trial that automatically converts to a paid monthly membership unless you cancel before the trial ends. If you see a TLG*IDPROT charge after a trial, it likely means the trial rolled over into a paid plan. Check the original offer terms, then contact customer service to cancel and ask whether they can reverse the first paid charge if you did not intend to continue.([chargeonmycard.com](https://chargeonmycard.com/wf-tlg-idprot-t-charge/?utm_source=openai))

How can I verify which specific Trilegiant program my TLG*IDPROT charge belongs to?

Ask your bank or Trilegiant’s customer service to provide the exact program name associated with your billing (for example, a particular bank-branded identity protection plan, IdentitySecure, or another Trilegiant membership). Provide the posting date, amount, and descriptor from your statement; they can look up your enrollment and send or resend welcome materials that describe the benefits and terms.([chargeonmycard.com](https://chargeonmycard.com/wf-tlg-idprot-t-charge/?utm_source=openai))

What should I do if I suspect the TLG*IDPROT charge is linked to identity theft rather than a subscription I forgot about?

If neither you nor any authorized user recognizes the TLG*IDPROT enrollment, immediately call the number on the back of your card to dispute the charge and request a new card number. At the same time, place a fraud alert (or freeze) with the major credit bureaus and review your credit reports for unfamiliar accounts. Trilegiant’s identity-theft services focus on monitoring and assistance, but if the enrollment itself is unauthorized, your bank should treat it as a disputed or fraudulent charge and investigate.([identitysecure.com](https://www.identitysecure.com/contact-us.html?utm_source=openai))

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