Trust Wallet

Financial Services90% confidence

Trust Wallet is a non-custodial cryptocurrency wallet app that allows users to store, send, receive, and trade a wide range of digital assets. It is owned by Binance and supports thousands of tokens across multiple blockchains.

Singapore
trustwallet.com
Owned by Binance Holdings Limited

About Trust Wallet

Trust Wallet is a non-custodial, multi-chain cryptocurrency wallet that lets users securely store, send, receive, and interact with thousands of digital assets and decentralized applications (dApps). Available primarily as a mobile app, it supports major blockchains such as Bitcoin, Ethereum, BNB Smart Chain, Solana, and many others, giving users a single interface to manage diverse crypto holdings. Trust Wallet emphasizes self-custody, meaning users retain control of their private keys and recovery phrase rather than relying on a centralized exchange.

A charge labeled “TRUST WALLET” on your card or bank statement typically relates to purchasing cryptocurrency or other digital assets through the Trust Wallet app using a debit/credit card, often via integrated third-party payment providers. These are usually one-time buy orders (e.g., buying Bitcoin or stablecoins), though you might see multiple charges if you place several purchases in a short period. Some banks may initially show an authorization hold or slightly different amount due to FX conversion or provider fees before the final amount settles.

If you have questions about a Trust Wallet charge, start by opening the Trust Wallet app and checking your recent “Buy” or transaction history for the same date and amount. Receipts and details are often provided by the third-party processor (such as MoonPay, Simplex, or similar), so check your email for confirmation messages from those services as well. For issues, you can contact Trust Wallet support through their official help center or community, and, if the payment was processed by a partner, you may need to reach out directly to that payment provider using the reference ID on the receipt. If you do not recognize the charge, immediately secure your accounts, change passwords, verify that your card has not been compromised, and contact your bank to dispute any unauthorized transactions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Trust Wallet.

  1. TRUST WALLET

Frequently Asked Questions

Why do I see a charge from Trust Wallet on my card statement?

A charge from Trust Wallet usually means you used your debit or credit card in the Trust Wallet app to buy cryptocurrency through one of its integrated payment providers. Check the Buy section or transaction history in the app and your email for a purchase confirmation matching the date and amount of the charge.

Is Trust Wallet charging me a subscription or recurring fee?

Trust Wallet itself does not charge subscription or recurring wallet fees. Most charges associated with Trust Wallet are one-time purchases of crypto or network (gas) fees. If you see recurring charges, review your email for repeated buy orders placed via a payment provider or check with your bank for possible card misuse.

Why is the amount on my Trust Wallet charge slightly higher than the crypto amount I bought?

When you buy crypto through Trust Wallet, third-party providers often add processing fees, and your bank may apply currency conversion or international transaction fees. The total card charge can therefore be higher than the nominal crypto amount you intended to purchase. The exact breakdown is usually shown on the provider’s checkout screen and emailed receipt.

How can I get a refund for a Trust Wallet-related crypto purchase?

Crypto purchases made via Trust Wallet are generally final and non-refundable once processed on the blockchain. However, if there was a technical error or duplicate charge, you must contact the specific payment provider (shown on your purchase receipt—e.g., MoonPay or Simplex) and provide your transaction ID, card details (last four digits only), and timestamps. Trust Wallet support may assist by helping you locate this information but cannot reverse blockchain transactions.

How can I verify which payment provider processed my Trust Wallet purchase?

Open the Trust Wallet app and go to your recent Buy transactions; tapping on a purchase often reveals the partner provider or a reference. Additionally, check your email inbox and spam folder for a receipt from companies like MoonPay, Simplex, or other partners on the same date as the charge. The provider’s name, support link, and transaction ID are usually listed on that receipt.

Why do I see a pending or temporary Trust Wallet charge that later disappears?

Some card issuers show an authorization hold when you attempt to buy crypto through Trust Wallet, even if the transaction is not fully completed or is later declined. These temporary holds typically drop off automatically within a few days, depending on your bank’s policies. If a hold remains longer than a week, contact your bank and, if necessary, the payment provider noted on any related emails.

How do I contact Trust Wallet if I have a problem with a charge or transaction?

You can contact Trust Wallet via their official website at trustwallet.com, where you’ll find links to the Help Center and support forms, as well as their verified community channels. When contacting support, include non-sensitive details such as transaction hashes, wallet addresses, dates, and screenshots—but never share your recovery phrase or private keys.

What should I do if I don’t recognize a Trust Wallet charge and I don’t use the app?

If you don’t use Trust Wallet and see a Trust Wallet-labeled charge, your card details may have been used fraudulently. Immediately contact your bank or card issuer to report the unauthorized charge, request a card replacement, and initiate a dispute. You can also monitor communications from any payment provider named on the transaction for additional clues, but do not install or set up a wallet just because of the charge.

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