Venmo

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Venmo is a peer-to-peer mobile payment service that allows users to send and receive money, make purchases, and pay businesses using a smartphone app or the web.

New York, NY
Owned by PayPal Holdings, Inc.

About Venmo

Venmo is a mobile payment service that enables users to send and receive money instantly using their bank account, debit card, or Venmo balance. It is widely used for splitting bills, paying friends and family, and making purchases with participating merchants. Venmo also offers a social feed element where users can optionally share payment descriptions with their network.

A charge labeled like “Venmo Web 091000015156368” on your card or bank statement typically relates to a Venmo transaction initiated via the web or app, such as adding funds, making a payment to another user, paying a business, or transferring money from Venmo using your linked card or account. The trailing numbers often correspond to an internal transaction or reference ID. You may also see small test or verification amounts when you first add a payment method.

If you have questions about this charge, the best first step is to open the Venmo app or log in at venmo.com and review your transaction history for the same date and amount. Each transaction includes details on the counterparty and funding source. If you still cannot identify the charge or suspect fraud, you can contact Venmo support through the app, via their help center on venmo.com, or by phone. Your bank or card issuer can also help dispute unauthorized charges, but having screenshots or details from your Venmo account will speed up resolution.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Venmo.

  1. Venmo Web 091000015156368

Frequently Asked Questions

What does a statement line like “Venmo Web 091000015156368” mean?

This descriptor indicates a Venmo transaction processed via the web or app, funded by your linked card or bank. The numbers at the end are an internal reference or transaction ID used by Venmo and your bank to identify that specific payment or transfer.

How can I see the details of the Venmo charge on my bank or card statement?

Log into the Venmo app or venmo.com, go to your Transactions or Activity feed, and look for a payment on the same date and for the same amount as the statement charge. Tapping or clicking the transaction will show who you paid or received money from, and which funding source was used.

Why do I see a Venmo charge when I didn’t send money to anyone?

You may see a Venmo charge if you added funds to your Venmo balance, paid a business that processes payments via Venmo, or transferred money out of Venmo using your linked card or Instant Transfer. Check your Venmo Activity feed for non-peer payments, and verify if any authorized device on your account made the transaction.

How do I dispute or report an unauthorized Venmo charge?

If you see a Venmo charge you don’t recognize, immediately change your Venmo password, enable multi-factor authentication, and review your recent Activity. Then contact Venmo support via the in-app Help section or at help.venmo.com to report unauthorized activity. You should also contact your bank or card issuer to dispute the charge and request a new card if necessary.

Can Venmo place temporary or small authorization holds on my card or bank account?

Yes. When you add or update a funding source, or when Venmo verifies your payment method, you may see a small temporary authorization (often $0–$2) or test transaction. These are not final charges and typically disappear or are reversed within a few business days.

How are Venmo fees reflected on my statement?

Certain Venmo services—like Instant Transfers or credit card-funded payments in some cases—may include small fees. These fees are generally included in the total transaction amount rather than appearing as a separate line item, so your statement will show a single Venmo charge equal to the payment plus any applicable fee.

How do I cancel a Venmo payment to avoid a charge?

Venmo payments to other users usually can’t be canceled once sent, but you can cancel payments that are still pending or to new users who haven’t signed up yet. Open the Venmo app, go to Activity, select the pending payment, and tap Cancel if the option is available. Completed payments must be resolved by requesting the recipient to send the money back or by working with Venmo Support in cases of fraud.

How can I contact Venmo about a specific charge ID shown on my statement?

Gather the exact statement descriptor (for example, “Venmo Web 091000015156368”), the date, amount, and the last four digits of the card or account used. Then contact Venmo support via the app’s Help section or through help.venmo.com, and provide these details so they can locate the associated transaction in their system.

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