About VerifyVend
VerifyVend is a kiosk-focused payment and prepaid card provider that powers self-service and unattended retail environments across the United States. The company offers point-of-sale (POS) terminals, ID-verification technology, and a closed-loop prepaid card that can be loaded and used only at merchants that accept VerifyVend, such as vending-style kiosks and specialty or regulated retailers. Their system emphasizes age and ID verification, chargeback protection, and secure, PCI-compliant processing tailored to high-risk or tightly regulated product categories.
A charge with a descriptor like “VERIFYVEND 855-553-9974 MCC6540” typically appears when a customer uses a debit or credit card at a VerifyVend-enabled kiosk or loads money onto a VerifyVend prepaid card. The MCC6540 code lines up with prepaid or stored-value card and money transfer services, and VerifyVend’s own terms state that customers can load between $10 and $1,000 to a closed-loop card usable only at participating locations. In practice, this can show up as a one-time load, multiple loads, or recurring charges if a card is stored on file or if a merchant ties a subscription or repeat purchases to VerifyVend’s rails. Some retailers (for example, cannabis dispensaries and other specialty shops) explicitly note that kiosk card payments will appear as “VerifyVend” on statements.
If you do not recognize a VerifyVend charge, first think back to any recent self-service kiosk or unattended checkout you used (such as a vending-style machine, airport or dispensary kiosk, or specialty retail kiosk) and check any emailed or printed receipts. You can also contact the underlying store, which may confirm that it uses VerifyVend for card processing. For direct help, customers can reach VerifyVend via support@verifyvend.com or call 855-553-9974, as listed on their official site. Because VerifyVend’s own terms and refund policy emphasize that prepaid card loads are non-refundable and that refunds generally are not available for completed transactions within their network, disputing unrecognized or fraudulent charges may require working with both VerifyVend support and your card issuer to investigate and, if appropriate, file a chargeback.