VMA Promotional Products

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VMA Promotional Products is an Australian promotional merchandise company based in Bundall, Queensland, supplying branded corporate gifts and marketing items to businesses.

Bundall, Queensland, Australia
vmapromotionalproducts.com.au

About VMA Promotional Products

VMA Promotional Products (often branded as VMA Promo) is a Gold Coast–based company that specialises in promotional merchandise and corporate branded products for businesses of all sizes. They source and supply a wide range of items such as pens, drinkware, bags, apparel, technology accessories, event giveaways, and other branded corporate gifts designed to promote a company’s logo, marketing message, or campaign. By working directly with factories and suppliers, they position themselves as experts in promotional products and corporate branded merchandise, aiming to be a one‑stop shop for marketing and event collateral. ([vmapromotionalproducts.com.au](https://www.vmapromotionalproducts.com.au/contact-us/?utm_source=openai))

A charge from “VMA PROMO*” or “VMA Promo Products” on a card statement usually relates to an order of promotional items placed by a business, organisation, or sole trader—for example, branded pens for an event, uniforms or apparel, trade show giveaways, or other marketing materials. The descriptor may include an order or invoice reference number and the suburb "Bundall" in Queensland, as their office is located there. These charges are typically one‑off purchases, though companies may place repeat orders over time when they restock existing branded items. ([vmapromotionalproducts.com.au](https://www.vmapromotionalproducts.com.au/contact-us/?utm_source=openai))

If you don’t recognise the charge, first check whether your business or a colleague in marketing, events, or sales recently ordered branded merchandise or corporate gifts. Look for invoices or email confirmations from VMA Promotional Products or VMA Promo, and match the charge amount and date to those documents. If questions remain, you can contact them directly via the phone or email listed on their website or use the contact form on their site, providing the last four digits of your card, transaction date, and amount so they can trace the order. For disputed or fraudulent charges, also contact your card issuer promptly to report the transaction and follow their dispute process. ([vmapromotionalproducts.com.au](https://www.vmapromotionalproducts.com.au/contact-us/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to VMA Promotional Products.

  1. VMA PROMO* O #3517698 BUNDALL

Frequently Asked Questions

Why do I see a charge from "VMA PROMO*" or "VMA Promo Products" on my card statement?

This charge usually corresponds to an order of promotional merchandise—such as branded pens, apparel, drinkware, or other corporate gifts—placed with VMA Promotional Products. Check with your marketing, events, or sales team for recent orders and match the date and amount against their invoice from VMA Promo.

Is VMA Promotional Products an online subscription service or a one‑time purchase provider?

VMA Promotional Products primarily processes one‑time orders for branded merchandise rather than ongoing consumer subscriptions. However, businesses may place repeat or periodic orders, so you may see multiple individual charges over time if your company regularly restocks promotional items.

How can I get an invoice or receipt for my VMA Promo charge?

Invoices and receipts are typically emailed to the contact person who placed the order. Search your email (and your colleagues’ emails) for messages from VMA Promotional Products or VMA Promo. If you still can’t find the documentation, contact them through the form or phone number on vmapromotionalproducts.com.au and provide the transaction date, amount, and your company details so they can resend the invoice.

How do I cancel or change an order I placed with VMA Promotional Products?

To cancel or amend an order, contact VMA Promotional Products as soon as possible via the phone or email listed on their website. Once items have gone into production or been printed with your logo, changes or cancellations may be limited or subject to fees, so acting quickly is important.

What are typical amounts for charges from VMA Promotional Products?

Amounts vary widely depending on the type and quantity of promotional items ordered. Small runs of simple items like pens or stubby coolers may be relatively low‑value orders, while large or custom orders of apparel, technology items, or mixed merchandise for expos can result in higher charges. Comparing the charge to your quote or invoice is the best way to verify it.

Can VMA Promotional Products place a temporary authorisation hold on my card?

Most charges from VMA Promotional Products are captured payments for confirmed orders. In some cases, your bank may show an initial pending authorisation before it posts as a final charge. This is controlled by your card issuer; if you see duplicate pending entries, they should drop off automatically once the final transaction settles.

How do I request a refund or resolve a billing issue with VMA Promo?

If you believe you were incorrectly charged, received faulty goods, or have a billing discrepancy, contact VMA Promotional Products directly using the contact details on their website and reference your order or invoice number. They can advise on return, replacement, or refund options. If you suspect fraud and cannot resolve it with them, notify your bank or card issuer to initiate a dispute.

How can I contact VMA Promotional Products about a charge I don’t recognise?

Visit vmapromotionalproducts.com.au and use the contact form or call the listed phone number. Provide your name, business name, best contact details, and transaction information (date, amount, and the descriptor from your statement) so they can locate the order and confirm who placed it and what was purchased.

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