West Coast Fasteners

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West Coast Fasteners is a Perth-based industrial supplier specializing in fasteners, construction supplies, tools, safety gear, and related hardware for commercial construction, mining, agricultural, engineering and other industrial customers.

Perth, Western Australia, Australia
westcoastfasteners.com.au
Owned by Synergy Construction & Industrial Supply Group

About West Coast Fasteners

West Coast Fasteners is an industrial and construction supply company based in Perth, Western Australia, serving commercial construction, mining, agricultural, engineering, and other trade customers across WA and beyond. Through its store, trade counter, and online ordering at westcoastfasteners.com.au, the company supplies a wide range of fasteners (bolts, nuts, screws, anchors), construction consumables, tools, abrasives, silicones and adhesives, safety gear, and general hardware. West Coast Fasteners focuses on trade and industrial buyers, offering bulk quantities, specialised product specifications, and account facilities tailored to businesses and contractors.

A charge from “WEST COAST FASTENERS,” “WEST COAST FASTENERS PERTH,” or a similar description may appear on your bank or card statement when you or your business has purchased hardware, fasteners, or related supplies either in-store, via phone order, or through their website. This could be a one-off purchase, a bulk order for a specific project, a recurring restock order set up on a trading account, or a charge for a back-ordered item that has just been fulfilled. Some customers may also see temporary authorization holds when a card is first used or when an online order is placed; these are usually reversed once the final amount is captured.

If you’re unsure about a West Coast Fasteners charge, start by checking recent purchase orders, delivery dockets, worksite supply runs, or invoices from your accounts or project team. Compare the transaction date and amount with supplier invoices or online order confirmations from westcoastfasteners.com.au. For clarification, you can contact their Perth office or accounts department (details are available on their website under Contact or Accounts) with your transaction date, amount, and the last four digits of the card used; they can usually locate the matching invoice and explain the charge. Common issues—such as duplicate-looking charges, backorder fulfilments, or changed order quantities—are typically resolved by reviewing the related invoice, and any genuine billing errors can usually be corrected via refund or credit note.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to West Coast Fasteners.

  1. WEST COAST FASTENERS BALCATTA AUS

Frequently Asked Questions

Why was I charged by West Coast Fasteners when I only remember ordering site materials once?

Many customers place consolidated orders that are fulfilled in multiple shipments. West Coast Fasteners may only capture payment when each shipment leaves the warehouse or when back-ordered items arrive, which can result in more than one charge for a single purchase order. Check your original quote or PO and compare it with delivery dockets to see how the order was split.

What are common charge amounts from West Coast Fasteners?

Charges vary widely depending on whether you’re buying a small box of fasteners or a bulk, project-sized order. It’s common to see smaller trade counter purchases in the tens to low hundreds of dollars, and larger construction, mining, or engineering orders in the high hundreds or thousands. If the amount looks higher than expected, verify whether multiple job lots or cost centres were included on the same invoice.

Does West Coast Fasteners offer trade accounts or recurring billing?

Yes, West Coast Fasteners works extensively with trade and industrial customers on credit or trade accounts, where purchases are billed on regular statement cycles (for example, monthly). In these cases, your bank statement may show a single consolidated payment to West Coast Fasteners that covers multiple invoices. Review your monthly statement from them or your internal job cost reports to reconcile the total.

I see a small or duplicate-looking West Coast Fasteners charge—could this be an authorization hold?

When you place an order online or over the phone, West Coast Fasteners’ payment processor may place a temporary authorization on your card to confirm funds are available. This can appear as a pending or small provisional amount, and it should drop off automatically once the actual invoice amount is finalized and captured. If a pending transaction remains for more than a few business days, contact your bank and West Coast Fasteners’ accounts team for assistance.

How can I get a copy of the invoice or receipt for a West Coast Fasteners charge?

If you ordered via a trade account or online, you can usually obtain invoices through your existing account portal or by contacting their accounts or customer service team with your company name, order number, and the transaction date. For over-the-counter purchases, the receipt number (often shown on the docket) will help them look it up. Their contact details and enquiry form are listed on westcoastfasteners.com.au under the Contact section.

How do I dispute a charge or request a refund from West Coast Fasteners?

Contact West Coast Fasteners directly before going to your bank, as they can typically resolve billing issues more quickly. Provide the transaction date, amount, and any PO or invoice numbers, and explain whether the issue relates to pricing, quantity, returns, or a potential duplicate charge. If a billing error is confirmed or goods are returned in line with their returns policy, they can arrange a refund or credit note back to your original payment method or trade account.

Can I cancel or change an order after I’ve been charged by West Coast Fasteners?

Order changes or cancellations depend on how far along your order is in the picking, packing, or dispatch process. If you contact them promptly with your order or invoice number, they may be able to stop shipment, adjust quantities, or arrange a return once goods arrive. For special-order or custom items, cancellation may be limited or subject to restocking or supplier fees, which will be explained by their sales or accounts team.

Why does my statement show ‘West Coast Fasteners Perth’ when the goods were delivered to a regional site?

West Coast Fasteners is headquartered in Perth, and card payments are processed through their Perth-based merchant facility, so the statement descriptor usually references Perth even when goods are shipped to regional or remote locations. This can cause confusion in multi-site organisations. Match the date and amount to delivery dockets or site requisitions—often the goods were ordered by a regional depot or project manager under your central account.

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