About Westpay
Westpay is a Nordic fintech and payment solution provider that offers card terminals, payment gateway services, and omnichannel payment platforms for retailers, restaurants, and other merchants. Their solutions cover in‑store point‑of‑sale terminals, e‑commerce payments, and self‑service environments, supporting a wide range of payment methods such as card payments, contactless payments, mobile wallets, and regional options like Swish, Klarna, Vipps, and MobilePay. Westpay operates as a bank‑independent provider and is listed on Nasdaq First North Growth Market, positioning itself as a technology‑driven player in the payment infrastructure space.
A charge labeled “WESTPAY TRANSFER” on a card statement likely relates to a card transaction or funds capture processed through Westpay’s payment infrastructure on behalf of a merchant, or a currency conversion/transfer flow associated with their payment services. Westpay processes card payments and may also be involved in features like Dynamic Currency Conversion (DCC) for foreign cardholders, which can cause the processor name to appear prominently on the statement rather than the underlying store or restaurant name. In some cases, reports and reconciliation for Westpay‑processed transactions are accessed via their web portals and partner systems, which can further standardize how the descriptor looks.
If you have questions about a WESTPAY TRANSFER charge, first review your receipts and recent purchases around the transaction date, especially in Nordic countries or with merchants using integrated payment terminals. Look for the merchant name on your card receipt and match the amount and date to the card statement. If you still cannot identify the charge, contact the merchant directly (their name should appear on your physical or emailed receipt). As a next step, you can contact your bank or card issuer to request more detail on the merchant ID behind the transaction; they can also dispute unauthorized transactions. For technical or merchant‑side issues, Westpay’s support team can be reached via the contact details on westpay.se, but end‑customers usually resolve billing questions through the store or service provider where they made the purchase.