About Wise
Wise, formerly known as TransferWise, is a financial technology company that specializes in international money transfers and multi-currency accounts for individuals and businesses. It offers users local bank details in multiple currencies, debit cards, and tools to send, receive, and hold money across borders at transparent, mid-market exchange rates with clearly disclosed fees. Wise is widely used for personal remittances, paying overseas invoices, and managing money while traveling or working internationally.
A Wise charge on your bank or card statement typically appears when you fund a transfer, add money to your Wise balance, pay with a Wise debit card, or are charged Wise’s service fees. You might see charges in different currencies or from different Wise entities depending on your location and the card network. Some users also see small test or verification charges when adding a new card or bank account, which are usually reversed.
If you have questions about a Wise charge, you can log into your Wise account or mobile app to review your activity and match the amount and date to a specific transfer or card payment. Each transaction has a reference and receipt you can download. If something doesn’t look right, you can contact Wise support through their help center, in-app chat, or email, or dispute the card payment with your bank if it appears fraudulent. Always verify emails and links go to the official Wise website or app before sharing any account information.