About WISH Gift Card
WISH Gift Card is a stored-value gift card program operated by Woolworths Group, based in Bella Vista, New South Wales, Australia. These gift cards can be purchased as physical cards or digital eGift cards and are redeemable at participating Woolworths Group retail brands across Australia, including many Woolworths Supermarkets, BIG W, BWS, Dan Murphy’s and EG fuel sites (acceptance can vary by location, so it’s best to check the current list on wishgiftcard.com.au). Cards are typically sold in set or variable denominations (for example $20–$500) and can be used for everyday shopping, fuel, gifts and household purchases until the stored balance is fully spent or the card expires, usually at least three years from the date of issue in line with Australian gift card regulations.
A WISH Gift Card–related charge may appear on your bank or card statement if you purchased a WISH Gift Card or eGift card online at wishgiftcard.com.au, bought one in-store at a participating Woolworths Group retailer, or received one as part of a corporate or rewards program where you paid by card. The descriptor may reference “WISH GIFT CARD”, “WOOLWORTHS GIFT CARD”, “WOOLWORTHS GROUP” or “BELLA VISTA NSW” and the amount will usually be a round figure matching the value you loaded on the card (for example $50, $100, $200), sometimes plus any applicable fees if charged by a third‑party seller. You may also see temporary pending amounts if your card issuer places an authorization hold when you place an online order, with the final amount settling once the gift card order is confirmed.
If you are unsure about a WISH Gift Card charge, first check your email for an order confirmation from wishgiftcard.com.au or Woolworths Gift Cards, as well as any digital eGift card delivery emails you may have received. Review recent in‑store receipts where you may have added a gift card purchase to your grocery or retail shopping. To resolve questions, visit wishgiftcard.com.au and use the Contact or Help section to reach Woolworths Gift Cards customer support, where you can provide the date, exact amount and the last four digits of the card that was charged so they can locate the transaction. Common issues—such as not receiving an eGift card, duplicate orders or incorrect denominations—can usually be resolved by customer support through order lookup, resending the email, cancelling unredeemed cards or processing a correction or refund where eligible under their terms and conditions.