About Zelle
This transaction description indicates a person-to-person payment processed via Zelle, with "CHANEL SACKETT" being the individual who sent (or in some cases requested) the funds. Zelle itself is a digital payments network used by many major U.S. banks to move money directly between bank accounts, typically within minutes. It is not a retail store or subscription service but an electronic transfer channel.
A charge or entry like "Zelle payment from CHANEL SACKETT for '.'; Conf# 99cim759h" will usually appear when you send or receive money through your bank’s Zelle feature. The name in the descriptor (here, Chanel Sackett) is the counterparty—an individual, not a business—and the confirmation number (e.g., 99cim759h) is a transaction reference. This is a one-time transfer, not a recurring subscription, although you may see multiple similar entries if you regularly send or receive money with the same person.
To verify or resolve questions about this charge, first review your bank or credit union’s mobile app or online banking Zelle activity/history, where you can match the date, amount, and confirmation number. If you don’t recognize the counterparty or amount, contact your bank’s customer service immediately using the number on the back of your card or from its official website, and reference the Zelle confirmation code. Zelle itself does not typically handle individual customer disputes directly; issues are usually handled through your financial institution. You may also want to reach out to the person named in the memo if you know them, to confirm the purpose of the transfer.